GCC Central Services
At GCC, we offer a fully personalised customer central services offering – to help you make the most out of the latest technology & your IT Managed Services.
From the moment we develop your IT roadmap, our account management team are on hand. Our account management team will ensure we are delivering what you need at every stage of your technology journey.
We know that any IT implementation is only partly about the technology. That’s why our team are here to advise and support your teams and optimise your systems.
Whether you are still developing an IT strategy, working on improvements to your system, or simply needing to pinpoint better ways of working. You can be sure that our dedicated account managers at GCC are there to help.
GCC ensure you are benefitting from the latest technology by managing your assets. We also provide the most up-to-date recommendations when it’s time to renew your contract or upgrade your systems.
Our central services team monitors your software, licence, and support renewals. We will notify you of upcoming renewals, as well as providing guidance for that renewal.
Contact us to see how we can support your business.
GCC Central Services
Beyond delivering IT solutions, our aim is to be a trusted partner for help and advice in all IT matters. We understand the pace of change when it comes to technology, and we know you need ongoing support. This ensures your business is making the most of its investments in IT & outsourced IT Support.
To facilitate this, GCCs’ central services remit includes:
Our UK-based service desk offers telephone support and an online user portal to log & track incidents and service requests. And you can also access shared documentation, hosting FAQs, advice and support, latest news, and user training courses.
Contact a member of the GCC team and find out how we can support your business.
